My Dell XPS 15 and Nexus 5 just don’t get along. Updating to the latest Bluetooth drivers for the Broadcom-enabled embedded chipset resolved this.
Here’s how to update your Broadcom-based Bluetooth drivers in Windows 10:
- Visit the Bluetooth section of the Broadcom website
- Expand the WIDCOMM® Bluetooth Windows® Software for Windows 10 & 8, 64-Bit section
- Click on the Download button to the left of the WIDCOMM® Bluetooth Windows® Software for Windows 10 & 8, 64-Bit header
- Open the downloaded ZIP archive (e.g. BTW_188.8.131.520_win8_10_x64.zip)
- Run Setup.exe within the Retail Package directory of the ZIP archive
- You may be prompted by Windows SmartScreen, click the More info link and the Run Anyway button within this dialog
- Click the Upgrade option within the WIDCOMM Bluetooth Software dialog
- Restart the computer when prompted
That’s it. 🙂
Here’s how I fixed the stuttering and lag issue with my Logitech MX Master working with Windows 10 Home and Pro:
- Open up the System screen within the Control Panel (keyboard shortcut: Win+Pause/Break)
- Open Device Manager from the list of links on the left panel
- Expand the Network adapters section to list your network adapters (e.g. WiFi, Bluetooth, VPN, etc.)
- Double click your WiFi network adapter to open the Device Properties dialog (in my case this is a Dell Wireless 1830 802.11ac)
- Switch to the Advanced tab (if you cannot see an Advanced tab then close this dialog and double click the other Network Adapters until you find one that has it)
- Within the Property list select Bluetooth Collaboration
- Change the Value of the dropdown list from Auto to Disabled
- Click OK to save changes
The WiFi network adapter will restart the device so expect to lose network access for a moment before network access is restored. Happy days.
Update 1: Yeah the above helped but didn’t fix it entirely, somehow unticking the Enable pointer shadow option within the Mouse Properties dialog (open Start then type in Mouse) makes a big difference, I do still notice some stutter when copying files or using Google Photos.
Update 2: Uninstalling the Realtek AC’97 software from Add/Remove Software and restarting did wonders on-top of the above steps. No more stutter!